| Shipping Policy Privacy And Security Why Shop With Us? Common Questions |
Return Policy Placing An Order Checking Out Problems |
Orders are processed Monday through Friday and not on weekends or holidays.
ALL ITEMS ARE SUBJECT TO AVAILABILITY. Please allow 1 - 2 business days for
order processing, pending availability and credit card approval before your
package is shipped. Please keep this in mind when selecting your shipping options.
All communication is done via email, so it is important that your email address
is accurate and current. You will receive an e-mail confirmation and receipt
once your order has been confirmed. If you dont receive this email please contact
us immediately. You will receive another email to advise when your order has
shipped and the tracking details.
If there is an issue filling your order, we will email you. If you have a specific
request or need by a specific date, you are welcome to put this in the COMMENTS
field during the order process and we will do our very best to accommodate your
request.
Shipping & handling charges are based on the total price of your order (excluding
Sales tax) and shipping method chosen. Everything is shipped from our Headquarters
in Hollywood, CA.
FREE STANDARD DELIVERY SHIPPING FOR ORDERS OVER $100
All orders over $100 which are shipped to one address in the USA/CANADA receive free Standard delivery shipping & handling.
USPS First Class/Priority Mail
This is our standard method of shipping and arrives in approximately 2-5 business days from shipment date and comes with tracking number.
| Total Amount |
Standard Delivery |
UPS Ground |
UPS 3 Day |
UPS 2 DAY |
UPS Next Day |
| $22.00 and under | $4.95 | $8.50 | $13.50 | $17.00 | $39.00 |
| $22.01 - $40.00 | $5.95 | $9.00 | $14.00 | $17.50 | $39.00 |
| $40.01 - $50.00 | $6.95 | $9.50 | $14.50 | $18.00 | $43.00 |
| $50.01 - $99.99 | $7.95 | $9.90 | $15.50 | $19.00 | $43.00 |
| $100.00+ | Free Shipping | Free Shipping | $16.00 | $20.00 | $40.00 |
UPS - United Parcel Service
UPS delivery is available to customers located in the continental USA only and no P.O. Boxes. This method has tracking.
UPS Ground within California usually arrives within 1-3 days. The rest of the country arrives in generally 4-7 business days from shipment date. If you are in Southern California only (from Los Angeles up to about Santa Barbara and down to San Diego), UPS Ground arrives the next day so choose this for quick delivery.
We ship internationally to just about every country. Here is our pricing for everywhere (except Canada which is shown above). Tracking is only provided on orders above $80.
We will also gladly include a free gift card with your message if required.
| Total Amount |
Standard Delivery |
| $22.00 and under | $10.00 |
| $22.01 - $40.00 | $12.00 |
| $40.01 - $50.00 | $13.00 |
| $50.01 - $99.99 | $15.00 |
| $100.00+ | $19.00 |
An item may be returned for credit refund within 45 days of receipt as long as the item has not been used. Return shipping charges are the sole responsibility of the customer. We don't accept returns on merchandise that was purchased on sale.
We do not refund Shipping & Handling expenses unless of course the goods arrived damaged or in error, we then will send a paid envelope for the return of the product. Please note that refunds for gifts received will be an exchange only, not a monetary refund.
Please provide your order details, name, phone and email information so we can processed refund/credit for the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 business days of our receiving your return.
Please return your item to:
FORTUNE TEE
RETURN FROM SMITH (Eg Put your last name here)
1702 Micheltorena
Los Angeles CA 90027
For any other questions, please contact info@fortunetees.com or call 323 953 8339 or Toll Free: 1 888 358 2598 and we will be happy to assist you.
Fortune Tee is committed to ensuring your privacy. We do NOT share or sell personal information about our online visitors to ANY third party. We want you to enjoy shopping at Fortune Tee and feel comfortable knowing that your personal privacy will never be compromised.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We always use industry-standard SSL encryption technologies when transferring and receiving consumer data exchanged with our site.
Our order process is very easy online. Either begin by adding an item to your Shopping Cart, then Check Out once you have finished shopping, or press MY ACCOUNT to sign in, add items to your Shopping Cart then Checkout when ready to purchase your items.
If for whatever reasons you do not wish to place an order via the Internet,
you have the option to call us at 323 953 8339 or Toll Free: 1 888 358
2598 or fax us at 323 446 8332 or Toll Free: 1 888 358 2598
or email us at info@fortunetees.com
and we will be more then happy to assist you.
1. Unique, high quality gift.
Fortune Tee has high quality products at reasonable prices. It is also a very
unique gift. If someone receives a Fortune Tee and hasnt seen our product before,
they are excited at how original and fun the idea is. If they have seen it before,
they are excited to be getting one because they know they are getting a unique
quality product.
2. Free shipping on orders within the USA over $100.
3. Easy Returns.
If you aren't 100% happy with your order, just send it back. For the first 45 days we will gladly refund your money. Any further, we will issue you a store credit or exchange.
4. Friendly Customer Service.
I like to provide the type of Customer Service I like to receive myself. Our aim is to provide fast and courteous service at all times. Call or email us with your questions at 323 953 8339 or Toll Free: 1 888 358 2598 or info@fortunetees.com.
Did your credit card decline at Check Out? Double check that your Billing Address zip code. It needs to match the same Zip Code as your Credit Card statement.
Our online order process should be very easy. If you have any problems though please call or email us at info@fortunetees.com or 323 953 8339 or
Toll Free: 1 888 358 2598 and we will be happy to help you.
Where can I get FORTUNE TEE coupon/special offer codes?
Sign up for our EMAIL NEWSLETTER info@fortunetees.com and every month or so
we will send out an email with our latest sales and specials and coupon codes.
Also, you might find us featured in magazines, newspapers or on TV offering
special coupon code discounts as well.
I placed my order a few days ago and have not received an email confirmation?
We automatically email a confirmation to you as soon as you finish
the order process. If that was not received, firstly check that the email address
you entered is correct. If yes, then check the Junk Mail folder on your computer
to see if the email is there. If still no, then, call or email us at 323
953 8339 or Toll Free: 1 888 358 2598 or info@fortunetees.com.
There may have been an issue when you processed your order.
I have not received a Shipping Confirmation email, has my package shipped?
We process orders as quickly as possible within a day or two of receiving your
order. We either email you to advise there is an issue with your order, or email
your Tracking information. If you receive neither of these, then firstly check
the Junk Mail folder on your computer in case it is there. If no, then call
or email us at 323 953 8339 or Toll Free: 1 888 358 2598 or
info@fortunetees.com
so we can look into your order.
